About Us
Our Approach
Diventa means "to become" in Italian.
As organizational development consultants with 20+ years of experience, we help companies and their people become more cohesive and more inclusive. This is instrumental in enhancing company cultures and driving strategic growth.
We are here and ready to partner with you and your teams to integrate AI, continue the development of your current and aspiring leadership teams, with a change management lens for lasting impact.
We work with organizations across a diverse range of sectors, including government, healthcare, supply chains, technology, banking and credit unions, transportation, education, construction, manufacturing, energy, information technology, hospitality, non-profits, Native Americans, lotteries and casinos, communication services, consumer goods and more.
Garry Priam, the founder of Diventa Solutions LLC, brings a truly unique perspective shaped by diverse experiences.
Imagine a leader who is not only fluent in Italian and a published Italian author but also a former professional basketball player and has experience developing AI applications. This dynamic background, coupled with his credentials as a Certified Prosci™ Change Management Practitioner, his Advanced Project Management Certification, and his Computer Science degree, enables Garry to tackle challenges with both innovation and strategic insight. When collaborating with organizations, Garry's ability to build rapport and simplify complex concepts ensures everyone feels comfortable, heard, and included in the process.
Garry's also dedicated to shaping the next generation of leaders as Chair of the Project Management Specialization Advisory Panel at Yorkville University in Vancouver, Canada and actively contributes to the community as a board member for Sustainable Connections in Bellingham, Washington and the Morse Leadership Institute at Western Washington University in Bellingham, Washington.
Our Strengths
1
Adaptive AI Change Integration
Unlock AI's power through our strategic, human-centered approach. We offer custom AI Change Management Solutions, ensuring smooth adoption and maximum ROI. Recognizing AI integration can be daunting, we will guide your organization and people through a seamless transition. Our services include AI Assessments, AI Readiness plans, AI Resistance Management, AI Roadmaps, and AI Training, ultimately empowering innovation and sustainable growth through robust AI governance.
2
Prosci™ - Powered Cohesive Transformation
As a certified Prosci™ Change Management organization, we don't just facilitate change – we engineer transformations that are not only embraced across your organization but also immediately drive productivity and deliver measurable, effective results. We will be there with you at every step, fostering buy-in, minimizing resistance and disruption. So when the winds of change blow, your people won’t buckle, they'll breathe deeply, lean in, and lead forward.
3
Inclusive Culture Cultivation
We believe that sustainable growth is rooted in an inclusive and engaged workforce. Our approach to culture development places your people at the heart of your business objectives, driving tangible and inclusive results. By fostering a culture of collaboration, belonging, and shared purpose, we will help you unlock the collective potential of your organization, leading to lasting success.
4
Strategic Alignment
Navigating today's rapid shifts requires both strategic clarity and the power to adapt quickly. We will work with you to forge a clear direction and cultivate an organization that doesn't just react to change, but embraces it. By fostering innovation and a proactive mindset, we will equip you and your company to not only overcome present hurdles but to foresee and capitalize on future possibilities, maximizing your potential and positioning you for continued growth.
5
Empowered Leadership
& High-Performing Teams
We ignite the potential within your current and future leaders, enabling them to inspire and drive transformative change. As a result, we fuel collaboration, elevate performance, and generate measurable impact across your organization.
AI SERVICES
Empower Your Organization Through Strategic AI Solutions.
Discover the Future of Business with our Expert Guidance and Support.
AI: Expert Governance & Policy Development
Embrace AI responsibly. Through our strategic partnerships, together we develop and build clear AI policies to ensure responsible AI use, fostering ethical innovation and minimizing potential risks. Our services include governance development, compliance strategies, risk management, and ethics education.
AI for Nonprofits and Government Agencies
Drive greater results with AI. We furnish the tools and training nonprofits and public sector organizations need to amplify engagement, improve services, and maximize their mission's reach from AI-driven fundraising, impact analysis, budget-friendly options, specialized education.
Organizational Development
1
Change Management Consulting
Navigating Change? We supply the Expert Compass.
Don't let change feel like a journey without a map. Diventa Solutions offers the guidance and strategies to steer your organization through change management transitions with clarity and confidence. Expect smoother adoption, happier and more engaged employees, and sustainable growth fueled by lasting change.
2
Leadership &
Team Development & Coaching
Diventa Solutions helps your current and aspiring leaders find their vision and enables your teams to align around a common purpose. Through focused development and coaching, we cultivate inspiring leadership and create cohesive teams that are driven to achieve exceptional results.
3
Diversity Equity & Inclusion Programs
Diventa Solutions builds inclusive environments where diverse perspectives are welcomed, valued, and drive success. Through our tailored DEI programs, and training you'll cultivate a stronger sense of belonging and allow every individual to reach their full potential.
4
SOPs &
Training Document Development
Don't let valuable knowledge walk out the door. Diventa Solutions will document your best practices in clear SOPs and create detailed training materials that educates your teams to learn and grow. This also sets up new team members for success right away. This way, you maintain consistent quality and performance throughout your organization.
Workshops
AI Workshops
AI Apps
Workshops
Change Management
Workshops
Communications
& Conflict Resolution
Workshops
Conflict Intelligence for Leaders
As a leader, navigating conflict effectively is essential for fostering a productive and positive work environment. This highly interactive workshop is designed to assist leaders with the skills and strategies needed to transform conflict into a catalyst for growth and collaboration.
Customer Service
Workshops
Championing
Customer Service
Customer service is as vital to an organization as air is to sustaining life. Neglecting to champion customer service with both your external clients (customers) and your internal clients (colleagues) jeopardizes the lifeline of your business.
This workshop will assess your existing customer service practices and explores effective methods for enhancing them.
Diversity Equity and Inclusion
Workshops
Leadership &
Team Development
Workshops
Project Management
Workshops
Project Management for Supply Chain Management Professionals
Gain vital project management skills tailored specifically for supply chain management professionals. This workshop will enable you to hone your communication and change management abilities, equipping you to lead and execute successful projects in the face of today's complex and ever-evolving supply chain environment.
Train -The -Trainer
Workshops
Training The Trainer
Want to be a training powerhouse? This workshop equips instructors with the must-have facilitation skills. We'll focus on building your confidence, understanding how adults learn, and making your partnerships with subject matter experts even stronger. You'll walk away knowing how to develop materials that grab attention, manage any classroom curveballs, and use hands-on activities for training that really sticks.
Keynote Speaking & Facilitation
Keynote Speaking
Our dynamic keynote engagements go beyond inspiration - they spark transformation. We deliver powerful insights on organizational development that also includes, AI change management, and leadership and team development, equipping audiences with the strategies and motivation to drive meaningful change.
Associated General Contractors of America
Burlington Chamber of Commerce
Bellingham Regional Chamber of Commerce
Bramble Berry
Brooks Manufacturing
Chinook Enterprises
Skagit Valley Food Co-op
Sustainable Connections
Tabor 100
Washington State University
Whatcom Business Alliance
Whatcom Community College
Whatcom Dispute Resolution Center
SOME OF OUR VALUED CLIENTS INCLUDE
Guardian Security
Interfaith Coalition
Mount Vernon Chamber of Commerce
Peoples Bank
Small Business Development Center
Senior Services of America
Client Testimonials
Garry was generous to volunteer his time to carry out an assessment of our project management processes and provide recommendations. Garry brought valuable project management expertise to our organization and through the assessment asked great questions. We found his summary report to be concise and right on the mark. We were so pleased with Garry's volunteer contribution that we then hired him to deliver a half day project management training session, which was also well done and valuable to our team. In addition to his knowledge of project management, Garry was easy to work with, reliable, courteous and brought a sense of humor to the work.
Alexa Pitoulis
Executive Director
Working with Garry was a pleasure. During our various meetings, he listened to the initial concept and contributed with fresh ideas in the creation of an event that would respond to the emerging needs of our local businesses. Garry delivered beyond expectations. Under this guidance, we were able to facilitate a fruitful discussion between our diverse community members in Skagit County. His expertise was vital in the creation of a brand new program that emphasizes the value of working together for the betterment of our community.
Silvia E. Reed
Business Development and Foundation Director
I've had the pleasure of attending workshops and roundtables where Garry has presented. His ability to provide thought provoking content, identify the uniqueness of each participant, expand upon and bring everyone into the conversation, is truly remarkable. Garry is the most genuine and exemplary professional that I've ever had the pleasure of working with.
Wendy Demosten
HR Manager
Success Stories
AI - Unlocking Leadership Potential:
Empowering Leaders For The AI Era
The Challenge:
Business leaders and organizational managers recognize the growing need to understand and leverage Artificial intelligence (AI) for their companies. Many feel overwhelmed by the rapid pace of AI advancements and lack a clear roadmap for integrating these technologies effectively. What's required are practical, digestible insights that help them move from initial hesitation to confident strategic actionable steps.
The Solution:
Diventa Solutions has been facilitating ongoing and engaging AI training sessions designed to demystify complex AI concepts. These programs focus on breaking down information into manageable pieces of information, fostering high levels of participant interaction, and providing actionable resources for continued learning. There is a big emphasis on clarity, engagement, and a supportive environment for all participants.
The Results:
By facilitating these engaging sessions, we consistently deliver insightful information. As one business leader specifically noted, "Garry's presentation was very informative and highly interactive. I value Garry's recommendations on how to effectively use AI and the exercises we completed that gave us practical experience." Overall, the AI sessions are valued, excellent, and provide invaluable knowledge. Business leaders report leaving the sessions feeling motivated to learn more, equipped with helpful AI resources we give them for continued growth, and takeaway a significantly clearer understanding of AI's practical applications. These ongoing trainings are helping them to successfully move them from apprehension to decisive action in their AI journeys.
The Recipe for Efficiency:
Manufacturing Processes Optimized
The Challenge:
A rapidly expanding dessert food manufacturer with over 2000 employees across 5 North American locations faced significant challenges because they didn't have any standardized operating procedures (SOPs) and formal training documentation. This resulted in high new hire turnover and inconsistent operational practices, hindering efficiency and impeding scalability.
The Solution:
We partnered with this company to establish a foundational standardization and training infrastructure. This involved us developing of over 1800 detailed SOPs tailored to their food manufacturing processes, creating comprehensive training materials (including quick reference guides and videos), and reengineering key business processes for greater efficiency. We also spearheaded Train-the-Trainer workshops to equip internal resources at each location to deliver consistent training on these new standards and processes.
The Impact yielded significant improvements:
• New hire turnover decreased by 60%, leading to substantial cost savings.
• The implementation of SOPs ensured greater consistency in operations and elevated product quality across all locations.
• Business process reengineering streamlined workflows and increased overall efficiency.
• Comprehensive training led to faster onboarding and a more proficient workforce.
• The establishment of SOPs and training materials constructed a scalable foundation for future growth.
Forging the Future of Care:
Navigating The Pandemic & Beyond
The Challenge:
The pandemic presented the Health Care Authority with an immediate leadership crisis. Existing leaders urgently needed to navigate unprecedented operational disruptions and support overwhelmed frontline staff amidst rapidly evolving directives. Recognizing the long-term implications, developing future leaders for sustained organizational resilience also became a critical priority. A swift, scalable, and tailored strategy was essential to equip both current and emerging leaders to address these immediate and future demands.
The Solution:
We partnered with the Health Care Authority to build a pandemic-response leadership program that worked for everyone – now and later.
We knew one size wouldn't fit all, so we:
• Recommended different online learning paths and virtual sessions for current and future leaders, focusing on what they needed most.
• Delivered easy-to-use toolkits and resources for immediate application.
• Built in ways to identify and grow their next wave of leaders.
The Impact made a real difference:
• Current leaders used their new skills to handle the crisis.
• Future leaders got a solid foundation to grow into bigger roles.
• The whole organization became more resilient in the face of the pandemic.
• Leaders across the board built stronger connections.
Shifting Gears Smoothly:
Training Fuels National Auto Retailer to Victory
The Challenge:
A national automotive retail leader with over 6,000 Employees (Team Members) nationwide was implementing a new ERP system, a significant change requiring buy-in and effective change management strategies across diverse roles from store-level to Head Office. The company needed to ensure a smooth transition, minimize operational disruption, and maximize the value of their technology investment while ensuring employee buy-in and effective adoption in navigating such a large-scale change.
The Solution:
We played a key role to the successful ERP rollout, providing comprehensive training and support with a focus on change management and buy-in:
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Curriculum Design: Instrumental in designing relevant training for 4,000+ Team Members.
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Varied Learning Resources: Created manuals, guides, cheat sheets, job aids, and online help to suit different learning styles.
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E-Learning Contribution: Collaborated with instructional designers on engaging ERP e-learning modules.
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National Communications: Developed clear updates for all company stores.
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Optimized Training Setup: Helped define consistent classroom environments.
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Self-Paced Learning: Built materials in conjunction with SME to train store Team Members.
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Cutover Documentation: Produced guides and job aids for the ERP transition.
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Collaborative Materials: Worked with other consultants to manage training resources.
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National Facilitation: Led training classes nationwide for diverse Team Members.
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Ongoing Support: Participated in phone, online, and on-site assistance.
Work Experience:
We consultants spent 4.5 months working as regular Team Members in five company stores – performing all core duties like: repairing tires, tire rotations, wheel balancing, assisting with brake jobs and alignments, doing oil changes, managing inventory, attending meetings, making sales calls, and helping customers. This firsthand, ground-level experience of working on actual customers cars, identical to the initial onboarding for all employees, from the President, the VP of HR, to store administrators, gave us a deep and practical understanding of the business, built trust and credibility, enabling us to create highly relevant ERP training.
Feeling the Impact:
-
Our training and support, with a strong emphasis on change management and buy-in, were crucial for the successful national ERP implementation, leading to:
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A well-trained and more receptive workforce of over 6,000 national Team Members effectively using the new ERP system.
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Minimized resistance and smoother adoption of the new technology, reducing disruption to daily operations.
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Increased efficiency and accuracy in ERP-supported processes.
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Advanced user adoption across all roles and locations.
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A stronger foundation for ongoing learning and reinforcement of the new system through the new LMS.
Municipal Change Management:
From Resistance to Results
The Challenge:
A large metropolitan city government was implementing significant process improvements across various departments. Recognizing the potential for employee disruption and resistance, city leadership sought expert change management guidance to ensure a smooth and effective transition for their workforce. They needed strategies for clear communication, strong leadership engagement, effective coaching, proactive resistance management, and targeted training, all aligned with their internal change management framework.
The Solution:
We contracted with the city for change management consulting and training services focused on process improvements.
Our key contributions included:
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Change Communications: Developed and implemented a focused communication strategy to inform employees about the enhanced processes, address concerns, and build support.
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Sponsor Roadmap: Collaborated with leadership to define a clear Sponsor Roadmap, ensuring their active leadership in driving the process changes.
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Change Coaching: Provided coaching to city leaders and change agents to effectively guide their teams through the process streamlining and address resistance.
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Resistance Management: Developed and implemented plans to proactively identify and mitigate employee resistance to the new processes.
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Training Plans: Created targeted training plans to give employees the necessary skills and knowledge for the process refinements.
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Facilitating Change Management Program: Part of the facilitation team for the city's "Fundamentals of Change Management Certificate Program," based on their Change Management Roadmap, to build internal capacity for managing these and future process changes.
The Impact is making a difference:
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Our change management assistance greatly aided the city's process improvement initiatives, resulting in:
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Superior employee understanding and support for the new processes.
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Increased leadership engagement and ownership of the process changes.
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Enhanced internal change management capabilities through the certification program.
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Proactive management of employee resistance, leading to smoother adoption.
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A more prepared workforce effectively utilizing the new processes.
